Taxidermists, "Come Back in 12 Months" is No Longer Acceptable

“Come Back in 12 Months” Isn’t Good Enough Anymore

Your clients expect more.

They’re used to Amazon updates, shipping notifications, and real-time tracking. Yet, most taxidermy shops haven’t evolved their client communication in decades.

The result? Missed calls, repeated texts, endless interruptions, and frustration that builds with every passing week which can damage your reputation and cost you referrals.

Great taxidermy alone won't cut it if you want to build a sustainable, profitable, and scalable business.

Imagine this:

A client drops off their prized trophy, excited yet uncertain. Weeks pass with no updates. Doubts creep in, excitement fades, and what should be a joyful anticipation becomes anxiety. Clear communication isn't just good customer service—it's peace of mind.

What this leads to? The initial fire dies down, and the client is left with a sense of uncertainty. Did they make the right decision coming to you? Was the price too much for the service? Should they cut their losses and not pay the balance?

This is a real problem that many taxidermy shops face. It's not just about the money, it's about the trust and the relationship between the client and the shop.

The solution? MountMonitor. Forward-thinking taxidermists are already dominating their markets with seamless client communication that runs on autopilot.

Join them or get left behind.

Meet the MountMonitor Client Portal

Every MountMonitor account comes with a fully branded client portal—no complicated setup required. Your clients simply log in to see job updates, attached photos, outstanding balances, and real-time status notifications.

No more phone tag. No more “Where’s my mount?” calls and texts that interrupt your day.

Fully Customizable FAQs, Photos & Branding

Want to answer common questions upfront? Upload studio photos? Showcase your brand and reinforce your professionalism at every step. MountMonitor’s client portal lets you tailor every detail of your client experience.

It serves a dual purpose: you present as a professional, customer‑focused shop—building trust—and you proactively address FAQs with clear guidance and next steps.

Many taxidermists lose dozens of labor hours each month on client communication alone—answering phone calls, searching through outdated binders, and trying to decipher handwritten notes from other team members.

With MountMonitor, everything your clients need is right at their fingertips. No more playing phone tag or hunting for updates. Your clients get instant access to their project status, while you get back to doing what you do best.

Automated Emails and SMS? Already Built-In

You choose which job stages trigger automatic notifications. You decide which clients get them. MountMonitor handles the rest, sending branded emails and texts automatically—without you lifting a finger.

• Cape going to tannery → Client knows the process is moving forward
• Hide back from tanning → Client excitement builds as work begins
• Mounting in progress → Client sees their trophy taking shape
• Finishing touches → Client knows pickup is near
• Ready for pickup → Client arrives happy and prepared to pay balance

Less chaos for you, more clarity for them.

Don't Get Left Behind

MountMonitor isn't just about reducing phone calls—it's about competing in 2025. While you're playing phone tag, other shops are winning referrals with professional, automated communication and spending those saved hours actually mounting trophies.

Best of all, it’s intentionally easy—for both you and your clients.

Try MountMonitor free for 1 month and see how quickly it transforms the way your clients interact with your shop.